What To Expect:

Your child’s first appointment at the Inspire Centre may be approaching. You may find yourself starting to get slightly nervous about what will happen during the assessment, and what you should ask or talk about with the therapists.

Your First appointment is an opportunity for you:

  • To meet the therapist(s) who will be involved with your child.
  • For your therapist(s) to do a preliminary assessment of your child’s strengths and needs

You will be encouraged and welcomed to:

  • Ask questions and provide information regarding your child.
  • To invite other family members, caregivers or professionals involved with your child to attend the assessment

At the end of the assessment, the therapist(s) will summarize their findings, provide you with recommendations and discuss next steps.

To make the best use of this time with the therapist(s), here are some suggestions:

  • Write down any questions, or concerns you have, and bring them along to the assessment
  • Bring some paper to jot things down.
  • If you are not clear about a comment or suggestion, or terminology used, you are encouraged to ask for clarification. Sometimes, we use acronyms and medical terms out of habit and need to remember to explain them.
  • Make sure you are clear about what the next steps will be with each of the therapists that may be involved (e.g., recheck appointment, group sessions, etc.)
  • If you have any concerns or questions about the assessment process, please share them with us.

There are different approaches to services at the Inspire Centre and all are based on:

  • Best available evidence as to what is the most effective approach to your child’s particular needs
  • The goals you have for your child
  • The results of your child’s assessment

Therapy interventions may include:

  • Parent/caregiver training
  • Direct one to one work with your child in individual or group sessions
  • Consultations to daycare centres, schools or community agencies

We will discuss with you the approach most suitable for your child and develop a therapy plan.

Privacy and Social Media

The Inspire Centre takes great care to protect the privacy of clients, visitors and our staff

If you wish to photograph or video your child while they are is involved in services at the Inspire Centre, we ask that you first discuss this with your therapist to ensure that this does not interfere with therapy, and that the privacy of others is protected. Unless other consent has been provided, the images may only include your child/youth and you/your family. You must also have permission from your therapist to take any images of them.

Inspire Centre Emergency Procedures

Familiarize yourself with the Inspire Centre emergency procedures

The Inspire Centre is obligated to practice emergency procedures on a regular basis

We apologize for any inconvenience this may cause while you are attending an appointment.

Inspire Centre OFFICE Closures

In case of inclement weather, your safety and the safety of your child are important.

Closures are posted on the Inspire Centre social media and announced on our phone system.

If the Inspire Centre is open during inclement weather, please check local travel conditions before coming to your child’s appointment. Please call to cancel your appointment if you do not feel it is safe to travel.

Personal Property

The Inspire Centre does not take responsibility for the loss of personal items while you are on Inspire Centre property. Please ensure that you keep your valuables with you at all times.

Discharging

Discharging and/or transitioning a client is an essential component of effective and collaborative clinical practice management. It aims to fully involve clients, families/caregivers in the process to ensure that they receive adequate information. In all cases, you will be kept informed of any plans to discharge or transition your child’s services. In many cases, children may be re-referred for services as their needs or circumstances change. If your child has been discharged from a particular service due to attendance or cancellation policies, they will be placed on the regular waitlist for that service if a re-referral is made.

A decision to discharge and/or transition a client will be based upon any of the following reasons:

  • Client/substitute decision maker declines assessment and/or treatment
  • Client requests discharge and/or transition;
  • Client achieves all goals established by client, family, caregiver and/or therapist;
  • Client displays skills that are within normal limits;
  • Therapy services no longer produce a functional/measurable outcome for the client;
  • Client is unable to progress towards anticipated goals and/or expected outcomes because of medical/psychosocial complications;
  • Client is being transferred to another agency (transition of services);
  • Client reaches the age limit for services;
  • Client receives private services that do not meet the concurrent intervention policies;
  • Client fails to progress or retain acquired skills due to failure to uphold attendance regulations;
  • Client is unable to be reached despite continued efforts (i.e., phone calls, letter);
  • Client moves out of the catchment area;
  • Client passes away.

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