Inspire Centre collects and uses personal health information about children and their families/caregivers to provide the best care possible to our clients. This Centre is committed to ensuring that the privacy of clients and families/caregivers is protected through practices and policies relating to collecting, using, sharing, and storing your child’s and family’s information.
Inspire Centre collects personal health information about you directly from you or from other sources if we have obtained your consent to do so. Your consent is also obtained to release information to other service providers. At any time, you can withhold or withdraw consent.
Protecting Your Privacy
Privacy practices are guided by principles derived from the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information and are consistent with the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Uses and Disclosure of Personal Health Information
We use and share personal health information to:
- Treat and care for your child
- Conduct quality improvement activities
- Conduct client satisfaction surveys
- Comply with legal and regulatory requirements
Information is stored in an electronic health record to enhance coordination and timely access to information among therapists involved with your child (Circle of Care).
For More information
If you would like to access or make corrections to your or your child’s personal information, please notify your child’s therapist. If you have questions or concerns regarding our policies and practices concerning confidentiality, please contact the Centre’s Privacy Officer:
Marie Rouleau (705)264-4700 ext.245 or toll free 1-800-575-3210 ext.245
If the Centre is unable to resolve your concerns, you may make a complaint to the Information and Privacy Commissioner of Ontario:
Information and Privacy Commissioner/ Ontario
2 Bloor Street East, Suite 1400 Toronto ON M4W 1A8
Telephone (416) 326-3333 or 1-800-387-3333 Fax (416) 325-9195
Our Website
Inspire Centre is also committed to protecting the privacy of those who use our website.
Inspire Centre does not systematically collect any information about the identity of individuals searching our website. However, we anonymously collect information through a report which indicates which pages were visited and how frequently. This information is analyzed to help us develop content that responds to the interests of our website visitors.
We invite you to write us, or from time to time we may ask you to complete a survey about the services we offer online. If you identify yourself in these communications with us, we will never use your words in testimonials that identify you without your explicit prior permission.
Information provided by visitors to our website is only used as needed to fulfill the stated purpose of their requests. We do not disclose, give or sell any personal information about visitors to our website.
Any changes to the Inspire Centre website privacy statement will be posted and explained as soon as they go into effect.
Personal Information
We are not responsible for the content or the privacy policies of the websites to which we link.
Inspire Centre collects personal information when you donate or request information about making a gift to the Centre. This information is only used internally for fundraising and communication purposes, as we do not share our information with other organizations.
